Business Solutions Tailored to your Needs
Your customer service and its applications can be managed from one of our software solutions for a better and higher customer satisfaction service. By automating processes and by using relevant performance indicators, your customer service will have no complex.
Business Solutions Tailored to your Needs
Human resources within your organization are valuable. To handle requests generated by the arrival or departure of a new employee, to automate requests or to restrict access to certain users query, C2 Innovations has the solution to your needs.
Business Solutions Tailored to your Needs
C2 Innovations offers business solutions tailored to your needs allowing you to effectively manage your IT operations support. In a multi department context, the solutions developed by C2 Innovations provide simplified internal requests management, regardless of the structure of your business units. Autonomous consumption of services through the use of mobile self-service portals also improves internal support operations to the attention of organizational departments.
Business Solutions Tailored to your Needs
Your organization needs information about the availability of stocks and search for an optimal management of your supply chain? C2 Innovations offers solutions for managing expenses and supplies of inventory held. Supply chain management is not limited to the control of resources (financial, human and material) and information; it also includes the management of relationships with suppliers, manufacturers and customers.
Business Solutions Tailored to your Needs
Your organization needs information about the availability of stocks and search for an optimal management of your supply chain? C2 Innovations offers solutions for managing expenses and supplies of inventory held. Supply chain management is not limited to the control of resources (financial, human and material) and information; it also includes the management of relationships with suppliers, manufacturers and customers.
The Complete Municipal Service Management Solution
Effective management of citizens' demands
For any organization, service management is a key issue. Applications are numerous and their management can sometimes be complicated. To ensure proper monitoring, some elements are required to provide the best possible service. For a municipal organization, planning is essential and allows city managers to ensure an optimal level of service to citizens.
- Management applications by categories
- Redistribution requests to the relevant teams
- Creating tasks and purchase orders
- Planning and appropriate follow-up dates
By following these four elements, you can better serve your citizens and thereby increase their satisfaction. Using the C2 Innovations solutions, a web portal can also be configured so that citizens can send their request directly to the city.
Business Solutions Tailored to your Needs
For an organization with an educational purpose, such as a university, Service Management processes can refer to different service offerings and various types of clienteles. Multiple filtered service catalogs included in our solutions allow you to effectively offer customer-tailored services.
Business Solutions Tailored to your Needs
Services are the reason for your business? Our primary mission is to improve the operation of services of our many clients; we understand that these services represent significant value and should be managed in an appropriate computer system. With many major partnerships, our solutions serve several areas of business services and meet their needs through a set of ITSM functionality.
Securing the Financial Cloud
With Tailored ITSM functionalities
Operating in the highly regulated banking and financial industry, you must remain accessible to your customers while maintaining the tightest information security. ITIL® Information Security Management provides a framework to support both compliance and security while still efficiently taking care of your customers.
Financial institutions need IT Service Management specialists to help them implement and maintain information security without slowing down business.
Automated Service Management, patient prioritized
Nothing requires 99.99% uptime and high resolution speed more than healthcare. Patient outcomes hang on your ability to manage problems with the technology now required to provide the top of the line health care mandated by government regulation, medical organizations, patients, and families.
Healthcare IT has three core goals dictated by the various taskmasters within the organization:
- Quality and safety of patient
- Regulatory compliance
- Operational performance
Service Quality, without interruption
C2 Innovations understands the needs of the healthcare industry such as automating follow-up and processing of tasks by using the automatic creation of requests and the adoption of intervention models for support teams. These processes undoubtedly increase the service effectiveness without sacrificing quality.
Business Solutions Tailored to your Needs
Your company operates in the manufacturing environment or in the distribution field? Our software solutions enable complete management of equipment, contracts and suppliers.
Better Performance Management for Better Public Opinion
Private enterprise has raised customer expectations of customer service. This means the public sector is under pressure to offer that same level of service but with¬out higher funding or increase in staff.
Strategic management in the public sector will help you raise the bar on service with¬out raising the tab on taxpayers. By giving you the tools to streamline your work processes you can more efficiently meet the increased service expectations while under resource constraint.
There are other demands you must meet in the public sector that may not be as imperative in private business including:
- Gaining public trust about how tax dollars are spent.
- Meeting higher demand with far fewer resources.
- Making decisions using a large volume of unanalyzed data or late, inaccurate information.
- Balancing better service with reforms, political demands, or cost-cutting measures.
Moreover, public services are expected to remain in business, re¬gardless of the economic or political climate. C2 Innovations brings a wealth of experience and technology to business process engineer¬ing and strategic management in the public sector. This translates into evidence-based decision making with more transparency while becoming more efficient with the resources you have.
Public Service Management Optimized
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